Is your team culture fueling your growth—or quietly holding you back? In this episode of the 15ish Minute Coffee Chat, we’re sitting down with operations and community strategist Carrie Kass, who shares how cultural alignment and intentional community engagement can directly impact your business performance.
From hiring smarter to thinking more strategically about operations, Carrie brings clarity to the behind-the-scenes pieces of business growth that too many leaders ignore. In just 15ish minutes, you’ll learn:
–>How to build a team that’s fully aligned with your values –>The link between culture, community, and sustainable growth –>The #1 thing most business owners miss when it comes to operations
If you’re growing a business and want it to feel as good on the inside as it looks on the outside, this conversation is your playbook.
Quotes from the show
To have a great patient experience, you have to have people coming to work here. That are just as passionate and excited about it as I am!
-Carrie Kass
Our mission is very Strong, and that’s to help people unlock their own healing potential.
-Carrie Kass
Let’s Meet Our Guest
Carrie Kass
Carrie Kass is a dynamic and accomplished leader in the healthcare industry, serving as the Director of Operations and Business Development at the Center for Healing and Regenerative Medicine (CHARM). Since opening CHARM in 2011, Carrie has been instrumental in transforming the clinic into a national leading center for regenerative medicine. Her expertise spans both clinical and administrative roles, allowing her to efficiently manage operations and drive the clinic’s growth through innovative business development strategies.
Carrie is also the Director of Ladies Lifestyle Network Austin, a vibrant organization dedicated to the empowerment, personal development, and community engagement of women. The network hosts monthly events that provide opportunities for women to connect, find mentors, customers, and friends, and be inspired by carefully curated speakers who share their stories of success and motivation. Under Carrie’s leadership, the Ladies Lifestyle Network has flourished, creating a supportive and dynamic environment where women can thrive personally and professionally. Her passion for fostering female empowerment and her extensive background in business development make her the perfect leader for this organization, driving its mission to inspire and uplift women in the Austin area.
In addition, Carrie is now a published author in a multi-author book titled “Pieces to Purpose” – Unbreakable Women Who Refused to Give Up”. In her chapter, Carrie shares her story of life’s obstacles, challenges, trauma and heartbreak and how she refused to let her light be dimmed.
Espresso Shot(s)
What’s your go-to strategy for building a team that aligns with your organization’s values?
How does cultural alignment and community engagement support business growth?
Toolkit
Toolkit: 15% off Regenerative Medicine procedure at CHARM for new patients
Meet Anna + Selena – a duo of fun-loving small business owners, digital experts, and strategic smarty-pants that offer resources and services to small and medium-sized businesses.
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional
Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
